Latest Posts
04/17/2008
ITIL v3: Five ways to make it work for you
No one disputes that ITIL is the “go-to” resource for IT service delivery best practices. But which is best for your company: Version 2 or Version 3?
04/11/2008
The 5 reasons IT can’t speed things up
Read what stands in the way of speeding up IT.
CIOs adopt ITSM for outsource best practice
CIOs looking to outsource parts of their IT provision are increasingly using best practice frameworks such as ITSM according to a survey of 370 CIOs.
http://www.cio.co.uk/concern/change/news/index.cfm?articleid=2726&pagtype=allchandate
Recent Discussion Topics
ITSM Practice Leader by Don Milani on 03/28/2008 at 11:23 am (1 posts in thread)
ITIL Consultant by Don Milani on 03/28/2008 at 11:20 am (1 posts in thread)
IT Service Delivery: How Relevant are your Metrics? by maxpyshniak on 03/24/2008 at 10:21 am (1 posts in thread)
Learn about Business technology optimization by jomiller on 12/03/2007 at 12:17 am (1 posts in thread)
Getting started with ITIL by ITSM Community Administrator on 11/08/2006 at 05:18 pm (2 posts in thread)
Latest News
11/24/2006
Making IT Portfolio Management A Reality
06/13/2006
Measures Of ITIL Performance Contribution Lacking, Survey Shows
06/08/2006
ITSM & Teamwork Run Data Centers Better
06/07/2006
05/31/2006
Microsoft’s Growing Interest In IT Management