ITSM Community- Home

Welcome to the ITSM Community Portal! This is an open forum for information, discussion, white papers, articles and news to further the understanding of IT Service Management (ITSM) best practices and how these can be practically applied in the real world. Feel free to browse around, use items of interest, establish relationships, share experiences and challenge the concepts put forth by the greater ITSM community. We encourage you to participate!

Latest Posts

08/15/2008

Getting the Business on Board with IT Governance

About the growing importance of IT governance.

http://www.itbusinessedge.com/blogs/tve/?p=279

IT Governance Implementation Tips

Tips to help implement IT governance successfully within your organization. (IT governance is similar to Service Portfolio Management in ITIL v3.)

http://www.nccmembership.co.uk/pooled/articles/BF_WEBART/view.asp?Q=BF_WEBART_298897

08/08/2008

Lack of IT governance putting business value at risk

A lack of effective information technology (IT) governance in the majority of organizations is perpetuating the chronic failure rate of IT-enabled business projects, and seriously impairing the achievement of business value, according to a study by Butler Group.

http://cio.tekrati.com/research/news.asp?id=8639