Login

Not a user? Register Here.



Auto-login on future visits

Show my name in the online users list

Forgot your password?

Sponsors

image

Welcome to the ITSM Community Portal! This is an open forum for information, discussion, white papers, articles and news to further the understanding of IT Service Management (ITSM) best practices and how these can be practically applied in the real world. Feel free to browse around, use items of interest, establish relationships, share experiences and challenge the concepts put forth by the greater ITSM community. We encourage you to participate!

Latest Posts

04/17/2008

ITIL v3: Five ways to make it work for you

No one disputes that ITIL is the “go-to” resource for IT service delivery best practices. But which is best for your company: Version 2 or Version 3?

http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9077960&source=NLT_MGT&nlid=23

04/11/2008

The 5 reasons IT can’t speed things up

Read what stands in the way of speeding up IT.

http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=315459&source=NLT_MGT&nlid=23

CIOs adopt ITSM for outsource best practice

CIOs looking to outsource parts of their IT provision are increasingly using best practice frameworks such as ITSM according to a survey of 370 CIOs.

http://www.cio.co.uk/concern/change/news/index.cfm?articleid=2726&pagtype=allchandate

Recent Discussion Topics

ITSM Practice Leader by Don Milani on 03/28/2008 at 11:23 am (1 posts in thread)

ITIL Consultant by Don Milani on 03/28/2008 at 11:20 am (1 posts in thread)

IT Service Delivery: How Relevant are your Metrics? by maxpyshniak on 03/24/2008 at 10:21 am (1 posts in thread)

Learn about Business technology optimization by jomiller on 12/03/2007 at 12:17 am (1 posts in thread)

Getting started with ITIL by ITSM Community Administrator on 11/08/2006 at 05:18 pm (2 posts in thread)

Latest News

11/24/2006

Making IT Portfolio Management A Reality

06/13/2006

Measures Of ITIL Performance Contribution Lacking, Survey Shows

06/08/2006

ITSM & Teamwork Run Data Centers Better

06/07/2006

Next phase in ITIL poker game

05/31/2006

Microsoft’s Growing Interest In IT Management