The DICE Model is a simple spreadsheet tool that can be used to predict the likelihood of success for an ITIL implementation or improvement effort. A paper version of the model was originally developed by Harold L. Sirkin, Perry Keenan and Alan Jackson of the Boston Consulting Group who conducted a correlation study of 225 companies to determine the common denominators for successful organizational behavior change. The tool includes the spreadsheet and instructions.
DICE instructions PDF: Dice Instructions PDF
DICE model spreadsheet: Dice Model spreadsheet